Return policy
At InMySize.store, we want you to be completely satisfied with your purchase. If for any reason you are not, we've made our return process simple and straightforward.
Sizing and fit issues
We understand that sometimes items don't fit as expected. Here are common sizing and fit issues and what to do:
Product too big
Product too small
Product too long
Product too short
Product too wide
Product too narrow
Generally a poor fit
More than one ordered for fit
Quality and satisfaction concerns
If you're not satisfied with the quality of your purchase, here's how we can help:
Poor quality/value for money
Colour not as expected
Not suitable
Service and delivery problems
Encountered an issue with our service or delivery? Here's what to do:
Incorrect item delivered
Arrived too late
Damaged/faulty on arrival
Non-returnable items
For hygiene reasons, the following items are final sale and cannot be returned:
Undergarments
Swimwear
Initiate a return
To start a return, please email our customer service team at inmysize@outlook.com with your order number and the reason for the return. We will then provide you with a return shipping label and instructions on how to send your item back.